Refund policy

Returns & Exchanges

Every piece of camera art in our collection is printed, framed, and packaged specifically for you upon ordering. To minimize our environmental footprint and custom-craft each item to your exact specifications, we are unable to accept returns or exchanges for change of mind, incorrect size choices, or frame selections. We kindly ask that you double-check your sizing and selections before completing your purchase.

Color Variations

Please note that visual color display can vary depending on your device, screen resolution, and monitor calibration. Minor variations in tone or color intensity between your screen display and the physical printed artwork do not constitute a product defect.

Damaged or Defective Items

We want you to love your art. If your framed print arrives damaged, torn, broken, or has manufacturing defects, we will happily send a complimentary replacement.

To report a damaged item:

  1. Contact our customer support team at support@cameracrazedshop.com within 14 days of receiving your package.
  2. Include your order number.
  3. Attach clear photos of the damaged product and the outer packaging.

Once verified, we will submit a replacement order immediately at no extra cost to you.

Incorrect Address & Delivery Issues

Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect or incomplete address provided at checkout. If a package is returned, lost, or disposed of by the carrier due to an invalid address, the customer is responsible for the costs associated with re-printing and re-shipping the item.


Lost Packages

If your tracking info shows your package is stuck in transit or has stopped updating for an extended period, please contact us. We will investigate the issue with the carrier and arrange a replacement if the package is confirmed lost.